Privacy Policy

Privacy of your personal information is of utmost importance to DoubleYou Technologies Private Limited (“Doubleyou”).

This Privacy Policy explains the information that Doubleyou collect about users of the Woo mobile application, how we use that information, and with whom we share it. Doubleyou provides this privacy policy (“Privacy Policy”) to ensure that you understand its information handling policies and practices. Please read this Privacy Policy carefully. Please note that this Privacy Policy is incorporated by reference into Doubleyou’s Terms of Use

All information covered by Doubleyou’s Privacy Policy will continue to be protected under Doubleyou’s Privacy Policy irrespective of the outcome of your membership or any change in your membership status in the future.

Information we collect

Information collected automatically: When you use Woo, we automatically collect and store information about your mobile device. This information includes:

  • Your mobile device’s unique ID number
  • Your mobile device’s geographic location while the app is actively running
  • Technical information about your mobile device (such as type of device)

Information you choose to provide:

In order to register, you will be asked to sign-in using your Facebook login. If you do so, you authorize us to access certain Facebook account information, including information about your Facebook friends who might be common Facebook friends with other Woo users. By allowing us to access your Facebook account, you understand that we will obtain and share your name and a profile picture, as well as the name and profile picture of your Facebook friends who are common Facebook friends with other Woo users in your network

Whenever you voluntarily disclose personal information on publicly-viewable screens or pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information.

Information about others:

We may collect and store personal information about other people that is available to us through your Facebook login, namely the name and picture of certain of your Facebook friends. We will only share this information with other Woo users who are already friends with your Facebook friend and who already have access to such information.

We keep your personal information only as long as we need it for legitimate business purposes (as laid out in Section 3) and as permitted by applicable law. To protect the safety and security of our users on and off our services, we implement a safety retention window of three months following account deletion. During this period, account information will be retained although the account will of course not be visible on the services anymore.

In practice, we delete or anonymize your information upon deletion of your account (following the safety retention window) or after two years of continuous inactivity, unless:

  • We must keep it to comply with applicable law (for instance, some “traffic data” is kept for one year to comply with statutory data retention obligations);
  • We must keep it to evidence our compliance with applicable law (for instance, records of consents to our Terms, Privacy Policy and other similar consents are kept for five years);
  • There is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
  • The information must be kept for our legitimate business interests, such as fraud prevention and enhancing users’ safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behavior or security incidents from opening a new account.

Keep in mind that even though our systems are designed to carry out data deletion processes according to the above guidelines, we cannot promise that all data will be deleted within a specific timeframe due to technical constraints.

How we use your information

We use your information to provide you the recommendations that are selected by the Woo server on the basis of a matching algorithm.

We only uses and discloses your personal information with your express consent or according to the terms of this Privacy Policy.

We does not rent, sell, exchange, transfer, or release your personal information to third parties and persons who are not part of the Woo

We allow you to choose the level of disclosure of your personal information on your online profile to other Members by allowing you to decide the appropriate privacy settings for your account.

We are not responsible for any information that Members, intentionally or otherwise, disclose in the free text areas of their profile, or in any publically accessible forum

Doubleyou reserves the right to edit or delete, at its sole discretion, any content posted by you on the Woo.

Doubleyou will always take your permission if it intends to use your name, photograph, or any other personally identifiable information for its marketing material.

Use of your information by others

We may share user information with others for various reasons as described below. What information we make available to others depends on the nature of our relationships with them. We generally require these others to keep our users information confidential.

Service Providers: We may share all of the types of information we collect with vendors who provide services to us

Mobile device IDs: In order to recognize you, store your preferences, and track your use of our application, we may store your mobile device IDs (the unique identifier assigned to a device by the manufacturer) when you use the Woo application. Unlike cookies, device IDs cannot be deleted.

What we don’t share: We do not provide third parties with your name, address, email address, or phone number.

Aggregated Information: We may publicly disclose aggregated information about our users, such as the total number of our users and their overall demographics.

Legal matters: Please note that Doubleyou may be required to disclose personally identifiable information by law or to comply with legal processes; to respond to claims alleging that any of the content violates the property, privacy, publicity or other rights of others; to protect the rights, property, or safety of Doubleyou, its employees, or Members; or to assist a criminal investigation by law enforcement officials. We may also transfer your information to our group company or to another company in connection with a corporate restructuring, such as a sale or merger.

Children’s privacy

We do not allow persons under 18 to register for any service, and we do not knowingly collect any personally identifiable information from persons under the age of 18.

Information regarding Payment details

Payment processing on Woo Application is handled by third party processors, and is covered by their privacy policies and terms of use. Doubleyou does not have access to your credit card details and related financial information. Doubleyou may collect payment details from the payment processor and append it to your information, to maintain your membership with Woo.

Amendments to this Privacy Policy

Doubleyou reserves the right to amend this Privacy Policy at any time. Doubleyou will notify you of the amendment. If you do not wish to continue under the amended Privacy Policy, you may terminate your membership in accordance with the Terms of Use

Clarifications

If you have any queries regarding this Privacy Policy, please contact Doubleyou at talktous@getwoo.at.